About Us
Company Overview
FXTM Malaysia has operated since 2011 under strict international regulations. We deliver trading services through MT4 and MT5 platforms, offering access to over 250 trading instruments. Client funds are secured in segregated accounts at major banks, ensuring maximum protection under our licensed broker status.
Our 24/5 customer support team provides assistance in multiple languages, while local payment methods facilitate convenient deposits and withdrawals for Malaysian traders. Educational resources include market analysis, trading guides, and regular webinars.
Our multilingual infrastructure supports all trading services, backed by regular system updates and robust security protocols to protect client operations and data.
Risk Management Framework
FXTM Malaysia implements a comprehensive risk management system designed to protect both trader and company interests. Our risk assessment protocols include real-time monitoring of market exposure, automated risk controls, and regular stress testing of our systems. We maintain strict margin requirements and provide clear risk warnings to ensure responsible trading practices among our clients.
Client Service Excellence
Our Malaysian customer support team undergoes rigorous training in both technical and cultural aspects of service delivery. We maintain a dedicated support center in Kuala Lumpur with multi-lingual staff available 24/5. Regular client satisfaction surveys help us continuously improve our service quality and address specific needs of Malaysian traders.
Trading Conditions
| Account Type | Minimum Deposit | Spread From | Commission |
| Advantage | MYR 2,130 | 0.0 pips | MYR 15 per lot |
| Advantage Plus | MYR 2,130 | 1.5 pips | No Commission |
| Micro | MYR 42 | 1.5 pips | No Commission |
Security Measures
We implement comprehensive security protocols:
• Segregated client funds
• SSL encryption
• Two-factor authentication
• Regular security audits
• Anti-fraud monitoring
• Secure payment gateways
• Data protection compliance
• Regular backup systems
Operational Transparency
We maintain full transparency in our operations through regular public reporting and clear communication of all trading conditions. Our pricing structure, execution policies, and risk management procedures are clearly documented and easily accessible. Regular audits by independent firms ensure compliance with all regulatory requirements and industry standards.
Future Development Plans
FXTM Malaysia is committed to continuous improvement and expansion of our services. Our development roadmap includes enhanced mobile trading capabilities, expanded educational resources in local languages, and improved integration with local payment systems. We plan to increase our physical presence across Malaysia and introduce innovative trading products tailored to local market needs.
Research and Development
Our Malaysian research team continuously analyzes market trends and develops trading solutions tailored to local needs. We invest in developing custom indicators and trading tools specific to Malaysian market conditions. Our technology team works on optimizing platform performance for local internet infrastructure and mobile networks. Regular updates are made based on Malaysian trader feedback and market requirements.
Platform Customization
FXTM’s trading platforms are customized for Malaysian traders with local time zone settings, market news in Bahasa Malaysia, and specialized technical indicators. We provide custom mobile applications optimized for popular Malaysian mobile devices and networks. Regular platform updates incorporate feedback from local users to enhance trading experience.
Educational Resources
Our commitment to trader education includes:
• Free webinars in Malay and English
• Local trading workshops
• Market analysis reports
• Video tutorials
• Trading guides
• One-on-one coaching
• Technical analysis training
• Risk management courses
Client Fund Protection
We ensure client fund safety through:
• Separate bank accounts for client funds
• Regular external audits
• Insurance coverage up to MYR 4.2 million
• Daily reconciliation procedures
• Negative balance protection
• Transparent fund handling
• Regular compliance reports
• Multi-tier security protocols
Professional Development
We invest heavily in our Malaysian team’s professional development through regular training programs and certification courses. Our staff receives continuous education on market developments, regulatory changes, and customer service enhancement. We maintain partnerships with local professional bodies to ensure our team stays current with industry best practices.
Community Engagement
FXTM Malaysia regularly organizes trading competitions, educational seminars, and networking events for our trading community. We facilitate knowledge sharing among traders through local trading clubs and online forums. Our community initiatives include mentorship programs and regular market analysis sessions conducted by experienced traders.
Local Market Integration
FXTM Malaysia has established strong connections within the local financial ecosystem. Our integration with Malaysian banks and payment systems ensures smooth transactions for local traders. We maintain partnerships with major Malaysian financial institutions and provide specialized support for Islamic trading accounts. Local market analysts provide insights specific to Malaysian trading conditions and regional economic factors that impact trading decisions.
Corporate Responsibility
As part of our commitment to the Malaysian community, FXTM actively participates in financial literacy programs across the country. We organize regular workshops in major cities including Kuala Lumpur, Penang, and Johor Bahru. Our corporate social responsibility initiatives include partnerships with local universities to provide trading education and internship opportunities for finance students. Environmental sustainability practices are implemented across all our Malaysian operations.
Market Coverage
Available trading instruments include:
• 50+ currency pairs
• Major global indices
• Precious metals
• Energy commodities
• Stock CFDs
• Cryptocurrency CFDs
• Agricultural commodities
• Bond CFDs
